Social Media Content Marketing

Over the years, I've conducted every online and traditional method of business to business (B2B) marketing available, from social media to broadcast media, from telemarketing to network marketing, from to print ads, trade shows and direct mail. But the most effective revenue generating method I have used by far has been email marketing. Nothing comes in a close second. Nothing. Unfortunately, bulk B2B email blasts are nearly impossible to do anymore. You can thank the scammers and spammers for that. There are so many canned SPAM laws that exist restricting and banning bulk emails. The regulations are so stringent that email marketing companies require more clearance than hitching a ride onto Air Force One.  These laws were created primarily  to stop all those male dysfunction, mortgage refinance, Russian bride and the like emails that wanted to scam and or harass the consumer . But those SPAM laws to protect also hurt the B2B landscape irrevocably. Take this typical busi...

Are emoticons making social media communicating easier or easier to avoid real emotions? How do you feel about emoticons? Well, maybe I should first ask, did you now that those punctuation marks that look like faces on their sides actually had a name? And that they have different names for the style type depending upon the expression orientation and where in the world they were developed or what software you're using? There's even documentation on the first known use of the original smiley-face emoticon and a kickstarter for an emoji keyboard . But like casual Fridays and Holiday parties , those collection of silly faces have become an accepted part of business communications despite their non-business like nature. It seems that emotion icons, (better known by the portmanteau emoticon ), and their pictograph close cousin emoji are part of every communication, built into email clients, Facebook, and many other platforms. Some applications will even turn your...

As part of a clever promotion for the movie "Unfinished Business" with Vince Vaughn and Dave Franco ( pictured above ), the stars were Photoshopped into some iStockphotos of "realistic business" shots. The result is that those stock photos we see and use on Websites and emails which always appear awkward at best, never looked more out of place. Nor have their new "models". It reminded me of my own foray into the business world. Fresh from the ivy covered collegiate world into a New York Wall Street firm, I spent whatever money I had saved from graduation gifts on suits and ties from the discount men's store. The weekend before I started I sprained my ankle playing basketball and that first month I greeted my new coworkers with a bushy black beard, pinstripes, and a cane, looking like a hipster version of DeCaprio's Wolf of Wall Street. I stood out like a sore thumb - or sprained ankle as it were. And it didn't get much better u...

Full disclosure: Every thing I've written has had at least one comma or apostrophe out of place... Maybe a letter or word omitted in haste when meeting a tight deadline. I'm not proud of the fact, but it goes with the territory. It's not that I'm careless, or couldn't care less as it were, but like many writers I "see" the finished product in my head. I've always known about this shortcoming and praise copy editors as unsung heroes who make us better while preserving the sanctity of the written word in our increasingly video-obsessed society.  Like the make up artists and camera operators are to the actor, editors and copy editors make us writers look good -- or at least better. ( Heck, I even married my copy editor years ago, and not surprisingly, my column and scripts haven't read so messy since we split .)  So in short, writers need copy editors and we should all strive to be grammatically correct when we speak and write. Copy e...

When I write, I try to do it clearly using words and thoughts which may impress, but my intent is always to enlighten. As a screenwriter, I write what moves me and what I feel will move others. But as a digital content marketing writer for business, I write what moves products . As a digital marketing consultant, I'm often asked to write website content: from the wire frame structure, calls-to-action (CTAs), emails, eBooks, landing pages, and of course blogs. And often there are long debates and discussions about what to include and what to call it and how long or short it should be. Afterwards, I'm often asked to make the copy more ____*(fun, hip, youthful, financial, techy, you fill in the blank). My reaction is always the same. If content is king, then Google is the King's Army. Just like that tense scene in "Captain Philips," I get serious, look the client in the eye and say: "Google. Google is the Captain Now. Google decides." T...

Good news: you created a company page on Facebook for your new business! Bad news? The novelty is gone. Nobody cares anymore. No really. Well I certainly don't, and not  because I'm a cantankerous curmudgeon. It's because I know what will happen when I do. Liking one page means Facebook "thinks" you'd like similar pages, so it's algorithm bombards you with similar page suggestions. And the real reason we "Liked" most pages in the first place is "likely" out of guilt. Friends, exes, work associates, work friends who became exes -- oh who cares! Just click the button and help the person get free publicity and some mojo going. That's just my point: it doesn't help that either. Being social media savvy, I try to explain this to those in my life but it never ends well. (OK the cantankerous curmudgeon plays into it as well). The mistake companies make (be they large or small) is concentrate on sending the page to coworkers,...

I'd bet you can recite your parents home number as fast as your own cell number, but many don't know their spouse's or significant others cell number because it's programmed into their phone. There's no need to remember it, so we don't.   But we do recognize it. Do you answer your phone when you don't recognize the number? Most people don't - perhaps fearing it's an ex or something much worse: a telemarketer. But it might be the doctor's office, your kid's school, or another important caller? So it's not really that we don't recognize the number, it's we don't answer when we don't recognize the area code . I just changed my phone number to feel more part of my new community. OK it really had more to do with avoiding the increasing phone phobia. I was tired of hearing "Sorry. I didn't answer. I didn't recognize the area code. I didn't know it was you." We've reached an age where...

Everyone except writers hate writing. Correction : everyone - especially writers - hate writing. It's an arduous process. We often do it, well frankly, because often we can't find anything else we can do better. And are pleased with the end result. But no one, writer or otherwise, is ever pleased with a bio. Be it theirs or someone else's. Everyone's been there. You get the dreaded email from marketing or HR: "Can you write a few paragraphs about yourself?" Ugh. Great now you need to boil down an entire existence into three paragraphs (space permitting). You avoid it hoping the requester will forget but of course they don't. They pester (I mean politely remind you) so you spend hours on it. Hate it. Bring it home. Hate it more. Then finally you finish. And the results are always the same. "I've done nothing. The End." The reason process is so hard and the results so unrewarding is because most people go about bios the wro...

New England. Seattle. What a game that was! Yes I said was . No, this article wasn't posted a week early. It's in fact timed perfectly because it's not about the big game, it's about the social media game around scheduled events. Good luck getting your post noticed nonetheless your message received next Monday morning. The Web will be overflowing with Facebook posts, Tweets, Instagrams, blogs, and commentary on the successes, failures, bad calls, and great plays of Super Bowl 49 ( Sorry. English Major here. I don't do Roman Numerals ). But today, rather than my words getting lost in a sea of Monday morning social media mayhem, you're reading this Super Bowl themed article. I've got your attention and you'll listen to what I've got to offer. Touchdown, and the extra point is good. First rule in social media event strategy is say it first . You can run the risk of saying the wrong thing, but that can be avoided if you've got t...

Many people devoted some of this weekend to updating their resume and look for a new job. Back in prehistoric times, when resumés were printed on paper ( Admit it my fellow dinosaurs.You remember ), applying for jobs was a very different process. You'd check the local paper on Sunday, write targeted cover letters and address envelopes ( maybe on that typewriter thingy? ) carefully fold a copy of your resume, mail it out and hope for the best. And somehow it worked, and you got a call by Friday. But sometimes you didn't, despite the fact that you were perfect for the job. In pre-Internet days, I remember seeing two piles of resumés on my boss's desk. In the first pile were resumés of people who were referred word of mouth by coworkers, friends, and/or other departments. In the second pile were resumés collected from newspaper job postings all still in their unopened envelopes. Those resumés would be "kept on file" until the next ad was posted six months la...

Yes, I know she's "not like the others." Yes I know he's cute, kind, smart, and smiles like he can read your mind. But... There's often no better way to find a compatible match than at the office as a recent study has shown . You get to see how they work, deal with stress, and interact with others. You've chosen the same career path so you have built-in commonalities. And they're sitting right across the cubicle from you so how's that for a short commute? It's how Barrack met Michelle. How Ashton met Mila. How I met the mother of my daughter. So I can't knock it. But... You need to think about this one. Really think. Because an office romance is a risk to your career. (Notice I said it is and not can be ?) But like any great risk, in can bring great rewards so you just need to be smart about how you go about it. Mistake 1: Working together and not "working together" One of my first corporate jobs was for a l...

If your career path has taken extreme detours, will an accurate and honest LinkedIn profile actually hurt your career instead of help it? As much as people like those "3 Reasons Why.." and "The Top 10 Ways..." articles, this is not one of them. This is about only one topic. One message in fact that I received from an old friend the other day regarding LinkedIn. He reads my articles and posed what I thought was a rather interesting challenge: "You seem to have this whole LinkedIn thing figured out," he said. "But I don't. In fact, I think being on LinkedIn is actually hurting my career -- not helping it. I'm actually planning on deleting my account. I'm going to call you tomorrow and want to see if you can convince me otherwise." Challenge accepted. I see articles every week on LinkedIn about improving or enhancing your profile, to generate leads, to increase your network, to get hired, to avoid getting fired, but t...

New Year's Resolutions are most often pledges to rid our lives from nasty or unhealthy habits. A resolution is made when we choose to resolve a situation. As I started to make my list, I realized that the word "resolve" is re-solve and "resolution" is a re-solution. In other words, another try or a different solution. I like that better. It feels more like a step in the right direction rather than a self punishment or prevention. It's a new way to approach an old problem. I think in business we tend to spend too much time looking for new solutions, rather than rethinking the ones we have. Our vision gets clouded due to time constraints or pressures to perform. Many of the answers are already there in place and just need tweaking. (That's tweaking not twerking ). Sure we have budgets, and schedules, and marketing plans. But what about business resolutions? Where are they? Maybe we need to pledge to ourselves and our employees to take...

All ready for the holiday party: Ugly sweater? Check. Christmas tree tie with flashing lights? Check. Inappropriate behavior? Check. Wait. What? All one needs to do is watch an episode of MADMEN to learn how what we once thought was acceptable business practice is now at best horrifying, and at worst punishable by law. The business world has gotten wiser, more evolved, more sensitive but some believe the political correctness has it gone too far. Legal and its liabilities removed the libations. HR re-dubbed Christmas into Holiday. And the CFO changed the venue from cocktails at The Ritz to cocktail franks and Ritz crackers. It's often been my job to plan them, and I think most of the changes have been good for the Holiday Party (that is, if you're still lucky enough to have one). Ho, Ho, Hold on there a minute. Just because the Holiday Party is not what it used to be, people still need to check themselves before they wreck themselves . In 2014, inappropriate...

For retail businesses, now starts the biggest time of the year. In fact, many retail chains report doing about 90% of their sales from now through the New Year. But for the rest of us, the Monday or Tuesday before Thanksgiving is pretty much the last day of the year any business will get done. Break out the bubbly, the year is as good as over. Though many like to deny it to the board, employee productivity drops significantly during this time. It's not just the Holidays to blame. Depleted budgets, holiday parties, "use it or lose it" vacations, associated family events, school closings, not to mention the flu season being in full bloom all add to making December the most infuriating month for upper management. Perhaps the most frustrating part of this is for most of us who despite the temptation to slough off, procrastinate, and avoid, do the opposite during this time. We work harder in fact to meet those end of year deadlines. We have the reports ready,...